f you are thinking about using Teleflora to order flowers for someone or something. DON’T! Run away to another service. They are horrible and don’t deliver when they say they will.
I ordered flowers for my mother for Mother’s Day for delivery today, May 10. I have a confirmation that it would be delivered today.
Was it, NO!
The excuse that I got when I called customer service was that they couldn’t find a florist to do the bouquet that I ordered and have it delivered today. They don’t deliver on Sunday.
So the earliest that it will be delivered will be on Monday. They gave me a discount for that, but i am not holding my breath.
Now I am screwed and my mother is not going to get flowers for Mother’s Day. Great job Teleflora.
When I called customer service, they had a chance to step up and make things right and try to keep my future business, but they blew it and won’t have my service again, ever.
I asked the customer service agent why I should use Teleflora in the future, it was silent. He didn’t know how to answer.
I hope the flowers are delivered on Monday so my Mother will have a Mother’s Day gift, even though it is a day late. But if they are not, Teleflora is going to get a call and I won’t stop calling until something is taken care of.
If you want to order flowers online, don’t use Teleflora!
Here is someone who also had a problem.
One Reply to “Don’t use Teleflora for flower orders, service is horrible”
The flowers were delivered today, not yesterday as promised.
However, they flowers were horrible. The roses were bruised andn the other flowers did not look fresh.
It is bad all around and I will not be using Teleflora anymore. They have horrible customer service and don’t have good flowers.
I am getting a photo and will be asking them for all my money back. A discount will not suffice.