What is happening with customer service

I am wondering what is happening to customer service in this country. Where has it gone?
We decided to take the kids to McDonald’s (Zuni and 128th) because of various errands this evening, don’t worry it is not a regular thing. Well the play area was a disaster and there was spilled soft drinks on the floor. The tables were dirty and it was not a great place to eat. The same in the main dining room. I even had to clean the table that we ate at. It was disgusting.

Then I stopped at the grocery store to pick up some groceries and get some lunch meat. Well the Safeway near our house decided to close their deli at 7 pm because someone was sick. It is crazy. They couldn’t find someone to run the deli? It is crazy and a great inconvenience to work all day and go grocery shopping and not be able to get what you want because they didn’t schedule enough people.

Customer service has disappeared in this country. It is amazing to me how companies can do this to their customers. It never used to be like this. I wish that they would get with it.

Where Is Studio 60 on the Sunset Strip?

I am awaiting NBC‘s decision on when Studio 60 on the Sunset Strip will return.
For some reason, NBC has placed Studio 60 on hiatus because it hasn’t been getting the ratings. But if you add in the statistics of people who are recording it on their DVR and watching it later versus live, the numbers are a lot higher. That doesn’t even take into account the number of people who are buying it on iTunes.

In the meantime, NBC is running programming that is horrible and not even worth watching. Need I mention the show The Real Wedding Crashers airing tomorrow night?

For the most part I have stopped watching NBC except for a few shows. Here is the stu

Bring back Studio 60. According to a post in TV Squad, Studio 60 is still filming and will have 22 episodes in the can. If you don’t want to bring it back, put up the rest of the episodes on iTunes so I can purchase them.

It was one of the best shows on television and NBC’s ratings will only go lower if this is gone. TV Squad also had a good post on why Studio 60 won’t be brought back and 30 Rock will be.

New York Times Electronic Publication

Well I just signed up for the New York Times Electronic Edition. It was free for seven days and then is going to become a version that charges
In the process, it kept having page failures and it created two accounts for me. But in their account maintenance page, I must call a phone number in order to cancel. The New York Times uses a service called NewsStand. I would stay away from it if I were you.

This is ridiculous. I should be able to cancel my subscription/account online without having to call someone.

Finally, I am not impressed with the service that they. It allows me to download to my computer and browse offline, but I want it in PDF, not whatever weird form that they have.

Improve the service and I may come back.

Amendment 41 Fix Coming…Maybe

The Colorado legislature has been posturing over the fixes to Amendment 41, the new Colorado ethics law that was passed last November. But it may be close to developing a fix for all the problems that this amendment has caused.
The problem has been in the Senate. They have had the House bills for a while, but have been sitting on the legislation for over a month. The bill authorizing the five-member panel has been passed by both houses and the House has passed SB-210 that clarifies what is covered in the ban, but it also causes some controversy.

Mainly it sets up conditions in which a charge may be dismissed. In her blog, Representative Morgan Carroll states that SB-210 “MANDATES the dismissal of anyone complaint under Amendment 41 that does not allege (1) breach of the public trust (2) for private gain for money (3) offered for the purpose to influence (4) an official act.”

According to Carroll the bill, “…creates many new standards that would make it virtually impossible to ever bring any complaint forward under Amendment, let alone prevail on its merits.”

The bill passed by a large margin, but goes back to the Senate because Rep Romanoff pushed through an amendment that would delete any portion of the legislatures plan if the Colorado Supreme Court deems it illegal.

It seems that the legislature is working to find legal work-arounds to this amendment so they can keep accepting the gifts.

For those you don’t know, the Amendment 41 prohibits gifts for state and local employees plus their families over $50. The problem is that this has been interpreted as also prohibiting scholarships, inheritances, and personal gifts.

I personally voted against this Amendment. Not that I don’t think we need ethics in government, but because this was a constitutional amendment. This type of governance belongs as a statute. Because it was passed as an amendment, it has created a lot of problems and I see many problems and possibly court challenges in the future.

So the legislature is trying to clear it up and the Senate is dragging their feet. If these two bills don’t get it done in time, some concerned citizens have gathered enough signatures to place this on the fall ballot.

You can read more at the Denver Post: Amend. 41 endgame may be in sight

Dining out for life – Project Angel Heart

Well it is now the end of April and what does that mean? Dining out for Life on April 26, 2007.
This is the annual fundraiser for Project Angel Heart.

Project Angel Heart is a non-profit organization that delivers food to home-bound people who are suffering from HIV/AIDS, cancer, and other life-threatening illnesses throughout metro Denver and Colorado Springs.

It does not get any better than this for a non-profit organization.

To donate to Project Angel Heart, all you have to do is go out to eat on April 26 at one of the participating restaurants and a portion of your bill is donated to Project Angel Heart by the restaurant. The servers usually donate a part of their tips also. Last year they raised over $330,000.

Go out to eat on the 26th and donate to a great cause.

Let’s just give up war on terror

Well, if you believe Senator Harry Reid (D-NV) that the war is lost and we should just give up.
Last I knew America does not do that.  We owe the people of Iraq to create a stable and healthy environment, regardless of how you think we got into this.

Reid is using one horrible day of violence in Baghdad to say the ramp up of troops has failed.  Well there have been some successes up until yesterday and the build-up is not complete.

To say that, the day after the terrorists created mayhem, gives the terrorists the feeling that they need to keep what they are doing and we will just leave.  It is almost like Reid is giving aid to the enemy.

This only disheartens our troops and emboldens the terrorists.

Get a clue Reid!

Fuel Discounts Return, Yeah!

Up until this fall, Safeway and King Soopers provided a fuel discount at their gas stations depending on how much you spent in their grocery store.
But, when two west slope gas distributors filed a lawsuit saying that if violated a state law for selling something below cost and hurting competition. A judge agreed and ruled what Safeway and King Soopers were doing as illegal, and they stopped.

But, the state legislature came through and Governor Ritter signed the bill and the gas discounts are back.

At Safeway, with a club card, you get $.03 per gallon, but if you spend $50 in the store, you get $.10 off per gallon. At King Soopers has yet to announce their plan.
You can read more on the 9News website.