Weird experience at Whole Foods

I am in DC for work and stopped by the Whole Foods on “P Street” in the district.
When I went to pay, I just placed my small black basket on the belt to go to the cashier.  When it was my turn she looked at me and said, “Will you take your groceries out of basket?”

This is weird.

What different does it make that the groceries are in my little basket then just sitting on the belt?  The cashier can get those out just as easy as I can.

I remember the day when I was working in retail industry as a cashier and I would pull merchandise out of the grocery cart or the small baskets.  It is not that big of a deal.

I think Whole Foods needs to look at this and we need cashiers who actually do some work.  I am paying for those groceries.

If I wanted to pull them out of my small basket, I want self-checkout so I don’t have to deal with anyone. Especially if they are going to be negative and lazy.

One thought on “Weird experience at Whole Foods

  1. mary

    I had the exact same experience and feeling as you did with Wholefood. It was so patronizing and lazy. I would have understood it if other groceries did the same.

    Like

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